About Our Services
Introduction:
Wanhefeng respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy applies to the collection, usage, storage, and transit of data via our websites (e.g., wanhefeng.com and its subdomains), through any communications you have with us (such as email or phone), and through any related services we provide (collectively referred to as “our Services”). We do not knowingly attempt to solicit or receive information from children.
Third-Party Links
Our Websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. When you visit a page that includes one of these sharing tools, the third-party company that operates the tool may be collecting information about your browser, device, and online activity through its own tracking technologies and subject to its own separate privacy policy. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Websites, we encourage you to read the privacy notice of every website you visit.
Wanhefeng Website (whfpackage.com)
The Wanhefeng Website is meant to provide individuals with information about Wanhefeng company, its products, services, and other information related to industrial packaging products. We provide this site to help educate our customers and to communicate with them if necessary. Through our Websites, we may collect information about you. This policy discusses how we handle that information.
How We Collect and Use (Process) Your Personal Information
We collect several different types of personal data, which is information relating to an identified or identifiable natural person, from you depending on how you interact with our Services. Some of the personal data we request from you is required for you to use our Services, including ordering products and/or services. If you do not wish to provide such personal data to us, you are not obligated to, but you may not be able to use particular features of our Websites, including ordering products, as a result. Below are some examples of where and how we collect personal data from you:
1. Contact and Inquiry: When you contact us via website forms, email, or phone for product inquiries, quotes, or questions, we may collect your name, company name, email address, phone number, mailing address, and any other communication details you provide. We use this information to respond to your inquiries, provide quotes, and conduct business communication.
2. Product Orders: When you place an order for products through our website or offline channels, we collect information necessary to process your order, such as your name, company information, billing address, shipping address, payment information (e.g., credit card details, typically processed directly by secure third-party payment processors), and order history. We use this information to fulfill our contract, process payments, arrange delivery, and provide after-sales service.
3. Creating an Account (if applicable): If you choose to create a customer account on our website, we may collect your email address, name, company information, and a password you create. We use this information to manage your account, facilitate future orders, view order history, and secure your account.
4. Subscribing to Marketing Communications: When you sign up to receive our newsletters, product updates, or marketing materials, we process your email address and optional company information to send you relevant information. You can unsubscribe at any time by clicking the “unsubscribe” link included in each email or by contacting us.
5. Information Collected Automatically: As is typical of most websites, when you browse our Websites, we automatically collect certain information through cookies and similar technologies. This may include your IP address, browser type, operating system, access times, the pages you view on the Websites, and the referring website address. We use this information to analyze trends, administer the Websites, track user movements, gather broad demographic information, and improve website performance and user experience.
Use of Cookies
Our Website uses cookies to distinguish you from other users. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our website.
The cookies we use fall into the following main categories:
• Strictly Necessary Cookies: These cookies are essential for the website to function and enable you to use basic services like shopping carts and secure areas.
• Performance/Analytics Cookies: These cookies collect anonymous information about how visitors use the site, helping us improve how the site operates.
• Functionality Cookies: These remember your choices (like language preferences) to provide a more personalized experience.
We currently do not use third-party advertising cookies for targeted or behavioral advertising. Our Website does not track users when they cross to third-party websites and does not provide targeted advertising to them.
Disclosure of Your Information
We do not sell, rent, or lease customer data to third parties. We may disclose personal information that we collect or you provide as described in this privacy policy:
• To our subsidiaries, affiliates, and sales representatives to provide the services you require.
• To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, logistics companies, IT service providers).
• If we are involved in a merger, asset sale, financing, or acquisition of all or a portion of our business, personal information may be transferred as part of that transaction.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Wanhefeng, our customers, or others.
Your Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental or unauthorized access, use, alteration, and destruction. Please note, however, that no method of transmission over the Internet or method of electronic storage is completely secure.
Your Choices and Rights
You have choices regarding our use of your information:
• Cookie Settings: You can control or refuse cookies through your browser settings.
• Marketing Communications: You can opt-out of receiving our marketing communications by following the unsubscribe instructions in our emails.
• Access and Correction: You can request access to, correction, or deletion of your personal information we hold by contacting us (see below). We will respond to your request in accordance with applicable laws.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as tax purposes), or to resolve disputes.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be effective immediately upon posting on this page, with the “Last Updated” date revised at the top. For material changes, we may notify you by email (sent to the primary email address specified in your account) or through a notice on the homepage of the Websites.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at:
Wanhefeng
Email: wanhefeng@whfpackage.com
Address: Hexi Industrial Park, Weizhou Town, Jingxing County, Shijiazhuang, Hebei, China 050300
Phone: +86-0311-82359166